Over the weekend, while our team was running internal security testing, emails were unintentionally sent from a non‑production system. As a result, customers may have received multiple unexpected emails.
We identified the issue today, stopped it immediately, and confirmed that our live services and customer data were not affected.
We understand that receiving repeated, unexpected emails can be frustrating or concerning, and we’re genuinely sorry for the disruption this caused. Our team is reinforcing safeguards between testing and customer communications to ensure this doesn’t happen again. Thank you for your patience and understanding
