Earlier today, all our sites became temporarily unavailable due to a faulty infrastructure resource that impacted some of our core services. The issue has been resolved and all sites are now operating normally.
Impact
During the affected window, customers were unable to access our sites as core services were disrupted by the faulty infrastructure resource.
Root Cause
One of our infrastructure resources became faulty, which impacted several core services that our sites depend on, resulting in the outage.
Resolution
Our team identified the faulty resource and remediated it as quickly as possible. Core services were restored and all sites are back online and operating normally.
Next Steps
We are conducting a full review of the faulty resource and the dependent services to understand why this caused a site-wide impact and will implement safeguards to improve resilience and prevent recurrence.
We sincerely apologize for the disruption and appreciate your patience while we worked to restore service.
