What happened
A configuration issue in our email delivery system caused a subset of notifications to be rejected rather than delivered during 1:00 PM on April 23rd and 11:00 AM on April 24th.
What we've done
Our team identified the root cause and restored normal delivery on April 24th at 11:00 AM. Email notifications are now operating as expected.
What's next
We are in the process of retriggering the notifications that were missed during 1:00 PM on April 23rd and 11:00 AM on April 24th, so you should receive any pending notifications shortly. No action is required on your part.
We sincerely apologise for any inconvenience this may have caused and appreciate your patience while we worked to resolve it. If you have any concerns, please reach out to our support team.
